Terms and Conditions

LEGAL NOTICE

INTRODUCTION

The purpose of this document is to establish and regulate the rules for the use of this website ibercall.com, which includes all pages and content owned by IBERCALL, LLC, accessible via the domain ibercall.com. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms, conditions, and policies referenced herein and/or accessible by hyperlink. These Terms of Service apply to all site users, including but not limited to visitors, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

USE OF THE WEBSITE

ibercall.com provides access to various information about our company, contact sections, and links to social media, hereinafter referred to as "content", owned by IBERCALL, LLC or its licensors, to which the user may have access. The user assumes responsibility for the use of the website, which extends to registration when necessary to access certain services or content or to enable responses to inquiries in the contact areas of this website, etc. The user agrees to provide truthful and lawful information. IBERCALL, LLC will process this data in an automated manner in accordance with its nature or purpose, as specified in the Privacy Policy.

TERMS OF ACCESS AND PURCHASE

To access free or paid services on the website ibercall.com, the client must provide their name, surname, date of birth, email, and telephone number. The free services provided by the website ibercall.com or an associated website refer to free questions, horoscopes, and appointment scheduling.

With regard to the free question service, whose answers are provided by email, the user should be aware that the website can only respond based on a standard interpretation on pre-developed topics based on the information provided. Under no circumstances is this an individualized service, and it can only be used for entertainment and general informational purposes.

For security, identification, and quality improvement, questions/answers may be recorded. By accessing and using the service, the user declares that they are informed and expressly consent to the recording of instantaneous changes and data as they occur. These records may serve as evidence in court to protect ibercall.com's interests and will be provided to third parties if legally requested.

ibercall.com commits to promptly responding to customer requests. In case of communication interruptions, ibercall.com may call the customer back, which the customer expressly accepts by using the service. The team reserves the right not to respond to the customer in cases of force majeure or if the customer's question does not comply with the provisions of the General Terms.

PAID CONSULTATION SERVICES

The prices for services on ibercall.com are expressed in dollars, inclusive of all taxes, and any changes will be automatically reflected. Customers must choose an advisor that aligns with their budget and limit the consultation time. They are free to end the consultation at any time. By selecting a consultation, the Client explicitly acknowledges their obligation to pay the chosen fee for the time they choose to spend.

Bank Card Payment: The price of the consultation varies depending on the number of minutes purchased, the advisor consulted, and whether a package is purchased or the customer benefits from a special offer.

For services offered on a free basis, the customer may only benefit from this offer once.

After the consultation, the customer will have the option, if they wish, to purchase a package that includes additional time beyond the initial 10 minutes, which may include more minutes at the indicated price.

RIGHT OF WITHDRAWAL

ibercall.com has adopted a policy to respect withdrawal requests from purchases. To initiate this process, please contact our Customer Service with your request. When contacting Customer Service by phone, account or registration validation is required.

The customer’s withdrawal period is 14 calendar days, provided they have not used the telephone consultation. Once the request is acknowledged, a refund will be issued to the original payment method within 14 calendar days.

However, due to the nature of the service, refunds or cancellations will not be offered once the telephone consultation has been completed.

INTELLECTUAL AND INDUSTRIAL PROPERTY

IBERCALL, LLC is the owner or licensee of all intellectual and industrial property rights of ibercall.com as well as the elements contained therein (e.g., images, sound, audio, video, software, text, trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.).

All rights reserved. Reproduction, distribution, and public communication, including the means of making available all or part of the content of this website for commercial purposes, in any medium and by any technical means, are prohibited without the authorization of IBERCALL, LLC. Accessing, browsing, or using the website or its content does not grant the user any rights over the distinctive signs contained therein. Content, texts, photographs, designs, logos, images, computer programs, source code, and, in general, any intellectual creation existing in this space, as well as the website itself as a multimedia work, are protected by copyright law. The company holds the elements that make up the graphic design of the website, navigation menus, HTML code, texts, images, textures, graphics, and any other website content or, in any case, has authorization to use such elements. Contents provided on the website may not be reproduced in full or in part, transmitted, or recorded by any information retrieval system, in any form or medium, without prior written permission from the aforementioned Entity. It is also prohibited to remove, bypass, and/or manipulate copyright, technical protection devices, or any information mechanisms that may contain the content. The user agrees to respect the intellectual and industrial property rights owned by IBERCALL, LLC.

If the user sends any information to IBERCALL, LLC through any of the channels enabled on our website, the user declares, guarantees, and accepts that they have the right to do so freely, that such information does not infringe any intellectual property rights, industrial rights, or any other rights of third parties, and that such information is not confidential or harmful to third parties.

DISCLAIMER OF WARRANTIES AND LIABILITY

IBERCALL, LLC shall not be liable, in any event, for damages of any kind that may be caused, including but not limited to errors or omissions in content, lack of availability of the portal, or transmission of viruses or malicious or harmful programs in the content, despite having taken all necessary technological measures to prevent it. The content, information, and advice provided on this website are for guidance only. IBERCALL, LLC does not guarantee the effectiveness or accuracy of such advice and is exempt from any liability with users who rely on them.

Please note that tarot is not an exact science. We are not qualified to provide professional legal, medical, financial, or other advice. If you require such advice, please consult an appropriate specialist.

IBERCALL, LLC does not assume any responsibility for predictions or any resulting decisions made by individuals. All interpretations and card readings derived from the use of this website are for entertainment purposes only. This service is intended exclusively for persons over the age of 18 and of legal capacity.

For security, identification, and quality improvement purposes, phone communications between the customer and ibercall.com may be recorded. By accessing the services offered by ibercall.com, the customer declares they are informed and expressly aware of the recording of the conversation and data arising from it. These records may be used as evidence in court to protect ibercall.com's interests and will be transmitted to third parties upon court request.

By accessing services offered by ibercall.com, the customer agrees to receive personalized promotions based on their interests from IBERCALL, LLC or our partners (TELEMAC INC; MEDIA MOTIVE SLU) through various communication methods based on the data provided by the customer, including email, SMS, phone calls, etc. The customer’s consent or agreement is logged or recorded during phone calls. Please note that the right to use ibercall.com’s services is personal to each customer. The customer agrees to make normal use of the website, to be courteous in exchanges on ibercall.com’s website and by phone, and to maintain the privacy and confidentiality of the information shared with them. The customer also agrees not to spread false, unnecessarily alarming, or rumor-based information, regardless of its truth, that could harm others.

This website may feature content and comments contributed by third parties. ibercall.com assumes no responsibility for the accuracy and truthfulness of such content and is exempt from liability for users relying on it. ibercall.com reserves the right to modify the website’s content without prior notice and without any limitations. Furthermore, the company declines any liability for damages that may be caused by the unavailability or continuity of this website and its services. We also cannot guarantee the absence of viruses or other elements on the website that may alter your computer system. ibercall.com declines any liability for the services and information provided on other websites linked to this website, as it exercises no control or supervision over third-party pages. We recommend users act with caution and read the legal conditions set forth on such websites. Users who submit any information to ibercall.com agree that it is accurate and does not violate third-party rights or applicable laws. If you believe that any content or information on this website infringes a legitimate right or applicable law, we kindly ask you to contact us by email at info@ibercall.com.

ibercall.com reserves the right to deny registration or withdraw access to the services offered without prior notice, at its own or a third party’s request, to users who violate these General Terms of Use.

COOKIES:

ibercall.com reserves the right to use "Cookie" technology on the website to recognize you as a frequent user and to personalize your experience on the site by preselecting your language or tailoring content to your preferences or interests.

Cookies collect the user’s IP address, and Google is responsible for processing this information.

Cookies are files sent to a browser via a web server to record the user's browsing activity on the site, provided the user allows their receipt. If desired, users may configure their browsers to display notifications of incoming cookies and to prevent the installation of cookies on their hard drive. Please refer to your browser’s instructions and manuals for more information.

Thanks to cookies, it is possible to recognize the user's computer browser to facilitate access to content, offer navigation or advertising preferences tailored to the user's demographic profile, and measure visits and traffic parameters, monitor progress, and count entries.

LINKS:

In the event that links or hyperlinks to other internet sites are provided under the domain name, ibercall.com exercises no control over such sites and their content. In no case shall ibercall.com assume any responsibility for the content of any link belonging to an external website, nor does it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in such hyperlinks or other internet sites. Additionally, the inclusion of these external links does not imply any association, merger, or partnership with the connected entities.

The user acknowledges and agrees that ibercall.com shall not be liable for any losses or damages the user may incur as a result of the availability of such external websites or resources, nor for any trust placed in the completeness, accuracy, or existence of any advertising, products, or other materials offered through such websites or resources.

In the event of network security incidents affecting the internet, ibercall.com will provide competent authorities with the necessary information to address such incidents, including IP addresses, connection logs, and any other required data.

GENERAL PROVISIONS:

ibercall.com will pursue violations of these conditions as well as any improper use of its portal, exercising all civil and criminal actions available by law.